Tech Solutions That Also Cause Problems When Managing Employees
In today’s business world, many managers are ready to embrace change and new ideas instead of being stuck in the ways of the past. Indeed, new technology can make it easier for managers to complete their tasks and stay on top of what their team is doing. Even though technology can help managers connect with their employees, it could have some drawbacks. Some managers find it difficult to keep up with changes in technology, while others believe it subjects them to information overload.
There are a few technology-related problems that managers will have to address if they want to manage their teams in a more efficient way. Here are the most common ones:
Difficulty Disconnecting From Work When the Day Is Over
Technology makes it a lot easier to access work-related information at any time and in any place. While this might be extremely useful in certain contexts, such as for employees that often take business trips, it can sometimes lead to problems. Some employees may have trouble not checking their work email when the day is done. This can lead them to feel overloaded.
Recent studies, such as one by Cornerstone OnDemand taken in September 2014, show that 68 percent of employees in the United States report work overload. Of those, 16 percent believe that their work overload is related to technology.
The solution would be to encourage employees to set their smartphones so they no longer send notifications about work emails after a certain time. Even though longer working hours may have the obvious result of more work getting done, a proper work-life balance is needed so that employees feel more satisfied with their jobs.
Team Cohesion Among Remote Workforces
Several offices have part of their workforce working from home while another part does their work in the office. One issue that could arise from this practice is that those who work in the office may have a preference for having work-related discussions done face-to-face, as opposed to by email or phone. This is confirmed by a Cornerstone OnDemand survey that shows 63 percent of employees prefer to have conversations in person.
Delegating and keeping track of work isn’t too difficult thanks to modern technology. Advanced project management software exists to ensure that remote staff members are doing their work smoothly. Various communications tools, such as Internet telephony, make it easy for workers to communicate among each other. But they simply cannot replace the value of face-to-face communication.
One way to help mitigate this problem would be to use video chat solutions like Google Hangouts to hold virtual meetings and let employees chat between each other. Doing so allows for more clear communication that feels more “real” than just a phone call, email or text chat. Simply seeing the other person can give the impression that the contact is more “human.”
Rapidly Changing and Evolving Technology
Technology such as wearable tech is getting increasingly popular among employees, especially those who feel that it will help them get the job done in a more efficient manner. This means that an increased amount of employees will be sporting the latest in tech gear.
The issue is that not every employee will be interested in getting an Apple Watch or upgrading their smartphone to the latest model the day it comes out. On the other hand, those who have a strong interest in technology will be happier in a workplace that embraces new technological solutions.
To approach this problem, managers need to understand that technology actually helps employees get the job done better. This doesn’t mean requiring your whole staff to get up to date with the latest gadgets just because they are “new.” You can talk to your employees to see what they have to say about the latest tech and how it will bring more value to the workplace. Doing so lets managers learn more about the newest technology, while finding ways that it can be applied to make the business better.
Employee Engagement Isn’t Always Very High
Despite the fact they have the latest tools at their disposal and perform up to standards, some employees leave managers feeling that they aren’t truly engaged in seeing their company succeed. This is an issue that can be solved thanks to technology.
Software tools such as SpeakUp can come in quite handy. They let employees share their suggestions with coworkers and managers a lot more easily. Others in the company can comment on the ideas and pitch in with solutions of their own.
Article provided by NECHES FCU, with locations in Port Neches, Nederland, Beaumont, Lumberton and Bridge City.
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